FAQ

SHIPPING

Once your order is placed you will receive an email with your invoice number as well as an additional email with tracking information once your order has been shipped. We process orders Monday- Friday 9am- 5pm.

Shipping and handling charges are non-refundable.

For any questions, please contact us.

RETURN POLICY

We ask that you please read and understand our Return Policy. Please let us know if you have any questions or concerns before purchasing.

Elegant Rebel ONLY OFFERS STORE CREDIT FOR RETURNS. We do not refund back to your original method of payment. Please feel free to contact us directly regarding sizes or styling as we are more than happy to assist you with any questions.

Items can be returned within 14 days from the date your items are delivered or picked up in store. Items must be in *original condition within 14 days to receive an exchange or store credit. DISCOUNTED/ SALE ITEMS ARE FINAL SALE.

Please contact us to request the return.

Please note, returns may take 2-3 business days to process from the date of arrival. When returning, please securely pack and seal returned items with the invoice included in an appropriate shipping box or envelope as we are not liable for packages we do not ship ourselves. Original invoice must be included in your return packages. Final sale on all bodysuits and accessories.

*Original condition: Items that have NOT been worn, altered or washed with all original tags attached.

PRIVACY POLICY

Thank you for shopping with us at Elegant Rebel! We take your privacy and security very seriously. We understand that you care about how your personal information is used and shared. When making purchases at www.theelegantrebel.com the information collected to complete your order will not be shared, sold or transferred to a third party in any case. We appreciate your trust that we will do so carefully and sensibly. All orders are processed using SSL (secure socket layer) technology. SSL is industry-standard authentication and encryption technology to protect all of your purchases. Elegant Rebel is committed to the privacy of our customers and will never ask for any sensitive information via email. Any of the information collected from you may be used in the following way, to personalize your shopping experience with us, improve customer service, to process transactions, to notify you of any new arrivals, sales etc. via email. Please do not hesitate to contact us directly with any questions or concerns. We encourage you to sign-up for our e-mail list. Be the first to know about any new arrivals, sales and more – you have the ability to opt out anytime!